Refund Policy

At Pooja.online, part of Shaambhavi Concepts, we strive to ensure that all donations and payments made through our platform are voluntary and serve the intended purpose. This Refund Policy explains the conditions under which a refund can be requested and how the process is handled.

Voluntary Payments

All payments made on Pooja.online are completely voluntary and not mandatory for using our website or services. By making a payment, users acknowledge that they are making the payment of their own free will.

Requesting a Refund

If you wish to request a refund, you must do so within fifteen (15) days from the date of making the payment. Refund requests submitted after this period will not be considered.

To request a refund, please contact us through the following:

Refund Processing Time

Once we receive your refund request, we will process it within 4-5 working days. Please note that the time it takes for the refund to be reflected in your account may vary depending on your bank or payment provider.

Contact Us

If you have any questions or concerns about our refund policy, feel free to reach out to us through the contact details mentioned above.

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